Previous winners at the Middle East Insurance Awards include: RSA, Dubai Islamic Insurance & Reinsurance (Aman), Bank Al Jazira (Takaful Ta’awuni) and the National Health Insurance Company (Daman)
General Insurer of the Year: Axa
Axa boasted a strong focus on customer satisfaction levels which are continually monitored. A solid commitment to employee development is coupled with positive corporate responsibility initiatives and targeted customer awareness campaigns.
Life Insurer of the Year: FRIENDS PROVIDENT
Friends provident was commended by the judging team for continual product innovation, evidence of post-sale customer attention (resulting in higher retention levels), solid distribution channels and the use of financial plans to educate customers.
Training Award: NEXUS
The judges praised the winner for the breadth of its training that includes face to face training, one-to-one coaching, formal examinations, online, role play and field accompaniments.
E-business Award: RSA
RSA offers world class services to business partners and customers – offering an impeccable overall service proposition, according to a particularly enthusiastic judge.
Commercial Lines Broker: SUN INSURANCE
A very competitive category. One of our judges said: "Sun Insurance displayed that they are an innovative and dynamic company that show a good track record of developing insurance products to meet the needs of the business community."
Personal lines broker of the Year: Global Eye
Global Eye was praised for developing innovative marketing and communication tools with clients that makes them stand out in the market. They have developed an effective dialogue with their clients and use effective online features.
Corporate Social responsibility: DAMAN
Described by one judge as demonstrating "exemplary performance in each of the categories the company was judged in", the winner addressed seven distinct domains of pressing social issues in their CSR initiatives. Numerous, creative and vibrant examples of how to live a healthy life were demonstrated with strong and effective slogans and campaigns.
Medical Insurer of the Year: Axa
Axa was praised for its commitment to staff training, outstanding customer service and reaction to market needs. Transparency of products to customers was also a notable achievement, as well as a quick turnaround of claims and prompt pre-authorisations.
Reinsurer of the Year: Gulf Re
Gulf Re was praised by one of the judges for its commitment to product innovation and demonstrated an effective development strategy.
TPA of the Year: NEXTCARE
Nextcare was praised for providing innovative and reliable services across the UAE.
Public Awareness Campaign of the Year: TA’AMINA
The creation of the wise and lovable "Ta’amina" cartoon character represents a landmark initiative to educate and engage with insurance consumers. The "Ta’amina" series of practical insurance guides have been enthusiastically supported and embraced by the Bahraini insurance community including the Central Bank of Bahrain and the Bahrain Insurance Association
Takaful Operator of the Year: AMAN
AMAN’s strong track record, proactive approach to the development of the takaful sector and strong commitment to shariah compliance puts it head and shoulders above the other contenders.
Reinsurance broker of the Year: Chedid Re
Chedid Re demonstrates an exemplary level of service to clients and boasts a formidable presence across the region.
Technology Vendor of the Year: 3i Infotech
3i Infotech exhibits a wide array of services in the insurance industry, offering end-to-end solutions across all insurance activities. The company serves an impressive amount of customers across a wide geographical area.
Regulator’s Initiative of the Year: CENTRAL BANK OF BAHRAIN
The Central Bank of Bahrain’s pioneering new initiative for insurance agents has raised the bar for the development and professionalism of the insurance industry. This innovative initiative will no doubt enhance consumer confidence in the sector.
Winners at Middle East Insurance Awards 2010
